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Guide
Monday, July 22, 2024
Enghouse Transportation
Reliable CCaaS Architecture for Transportation Industries
As customer expectations evolve, transportation companies must adapt to deliver consistent, high-quality service across multiple channels. According to Salesforce, 76% of customers expect consistent interactions across various departments.
eBook
Tuesday, May 28, 2024
Enghouse Transportation
How to Significantly Enhance Customer Service While Growing Passenger Numbers
Transportation agencies need to be able to meet the growing expectations of customers when it comes to customer service.
Guide
Monday, January 8, 2024
Enghouse Transportation
3 Ways Transit Agencies Can Grow Revenue in 2024
Every business needs a steady stream of revenue, but for transit agencies, it’s much more than a balance sheet issue. Mass transit’s health and survival are vital to growing, thriving, and connected communities, supporting a healthy urban environment, and creating equitable opportunities for everyone.
White Paper
Monday, July 3, 2023
Enghouse Transportation
The 3 Biggest Challenges Facing Bus Agencies & One Smart Solution
This guide dives deeper into the three systemic challenges facing bus operations today and how modern technology solutions can help pave the way forward for riders, operators, and agencies alike.
White Paper
Tuesday, April 18, 2023
Enghouse Transportation
How to Improve Rider Experience, Safety and Satisfaction with Contact Centers
One of the key components of providing excellent service is having an effective communication system in place. Download this complimentary brochure to learn the top 10 reason why transit agencies should use a contact center.Powered by Lead Marvels, Inc 2024