People are moving away from email as their default communication tool and are instead relying on a combination of multiple platforms for business and personal communication. To fully understand what was said, to whom and how it affects your case, effectively extracting data across all of these tools is imperative.

Furthermore, communication on these platforms is often more lax — and sometimes more relevant. People do not always realize that what is texted, Slacked, or shared in some other ephemeral manner is still discoverable and dispositive, and a savvy case team can benefit greatly from the resulting candor.

This eBook carefully covers how new data poses new challenges, and how you can leverage informal, short-format communication across multiple platforms to build an effective narrative.