Legal departments everywhere are feeling “vendor fatigue”—higher costs, slower support, and tools that promise innovation but deliver friction. This report argues that the problem isn’t poor change management or user resistance. It’s structural.
Using industry data, acquisition patterns, and real-world examples, the report shows why pricing pressure, service degradation, and elevated risk often follow predictable paths.
In this research report, you’ll learn:
- Why legal tech consolidation keeps accelerating—and what it means for legal customers
- How ownership incentives drive pricing increases and declining support
- The common post-acquisition patterns legal teams experience
- How to evaluate vendors more effectively before renewals or long-term commitments
- What recent security failures reveal about third-party risk
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