In a disruptive approach to future-proof their paratransit system, Southeastern Pennsylvania Transportation Authority (SEPTA) partnered with RideCo to deliver the implementation of the largest on-demand transit system running on a cloud-based platform within the United States, in an unprecedented 4.5 months.

From project kickoff and requirements gathering to training and the successful launch of SEPTA Access, SEPTA and RideCo worked in close collaboration to achieve an industry first, setting a preeminent example of how seamless the transition from legacy software to next generation technology can be.

In this case study, hear from Leslie S. Richards, Chief Executive Officer and General Manager of SEPTA; Cassandra West, Assistant Chief Operating Officer of SEPTA CCT; as well as key team members from the SEPTA Access implementation team, and learn the step-by-step process for how to introduce an innovative mobility solution that meets the needs of paratransit customers today and tomorrow.