How-To Guide
Why Driver Retention Is Challenging and How to Fix It

Drivers do more than just get passengers from point A to point B. They are the first and last point of contact for many residents and play a key role in helping transit agencies deliver reliable service.

However, many transit agencies continue to face challenges with driver retention and recruitment.

In this how-to guide, explore three key actions to strengthen driver retention:

➡️ Celebrate and reward excellence: Reinforce a sense of achievement, strengthen individual engagement, and enhance productivity across the organization

➡️ Invest in training and professional development: Equip drivers with the knowledge and skills needed to handle daily challenges

➡️ Provide the support and tools to make their jobs easier: Solutions like RideCo's industry-leading scheduling and dispatching software reduces decision fatigue and supports drivers in achieving high on-time performance

Download the how-to guide now to learn how your transit agency can reduce turnover and strengthen driver retention, creating a more committed and proud workforce that helps move communities forward.

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