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Case Study
Reducing call center bookings by 60% through responsive transit in the pacific northwest
Friday, October 11, 2024 The Routing Company See how Kitsap Transit and The Routing Company partnered to reshape mobility for the growing region, improving transit accessibility for the 400 square mile region and boosting efficiency to 22 passengers per vehicle revenue hour at peak times.
Guide
Advanced Fleet Planning for a Successful Transition to Zero-Emission Buses
Thursday, October 3, 2024 BetterFleet This guide will show you how forward-thinking fleets are using strategic planning to overcome the complexities of managing electric vehicles (EVs) and fuel-cell electric vehicles (FCEVs).
Case Study
Streamlining Campus Transit with 37% Shorter Waits
Wednesday, September 4, 2024 The Routing Company Virginia Commonwealth University needed to replace its existing software provider and improve transportation for its 31,000-person campus. Learn how TRC integrated VCU's transit modes while decreasing wait times, cancellations, and fleet inefficiencies.
Case Study
How FAST Solved Fleet Inefficiencies With Commingling
Tuesday, August 27, 2024 The Routing Company By using commingled paratransit service, FAST more than doubled on-demand ridership in the first month.
Guide
Your FREE Guide to Better Understanding and Utilizing Contact Center Solutions
Monday, August 26, 2024 Enghouse Transportation As customer expectations evolve, transportation companies must adapt to deliver consistent, high-quality service across multiple channels. According to Salesforce, 76% of customers expect consistent interactions across various departments.
White Paper
Maximizing Transit Equity Through One Transit
Friday, August 23, 2024 The Routing Company Transit operates two separate transit systems to make paratransit happen, and it’s neither equitable nor cost-efficient. This whitepaper explores the need for integration of all transit modes to enable a future of true transit equity.
Guide
Fuel Hedging for Public Transit
Thursday, August 22, 2024 Linwood Capital Learn how a continuously and professionally managed fuel hedging program can add significant value for your transit agency through cost control, lower fuel budget risk, and eliminating unneeded exposure to energy market risk.
Video
Unlock Microtransit Funding: Learn from the Experts
Monday, August 12, 2024 Via So you want to launch a microtransit service. How can you access the funding you need to get it off the ground and keep it running long-term? Our experts explain the basics in this video.
Guide
How to Promote and Build a Culture of Rider Safety
Wednesday, June 12, 2024 Granicus Discover how an "ecosystem" approach can enhance public safety by fostering collaboration and leveraging modern technology. Read our guide to learn actionable strategies for creating safer rider communities.
Case Study
Shifting Away From Legacy Systems: Why Integrating Transit Modes Improves Fleet Efficiency
Monday, June 3, 2024 The Routing Company Chillicothe Transit System (CTS) needed to revamp its 40-year old system while delivering integrated on-demand and fixed route service. The agency partnered with The Routing Company to make it happen – and in doing so, drove double digit increases in fleet utilization.
Case Study
How AC Transit Reaches Underserved Communities
Friday, May 31, 2024 Granicus Learn how AC Transit is leading the way for inclusive public meetings, making a difference in community engagement through accessible, impactful dialogue. View their empowering success story today!
eBook
How to Significantly Enhance Customer Service While Growing Passenger Numbers
Tuesday, May 28, 2024 Enghouse Transportation Transportation agencies need to be able to meet the growing expectations of customers when it comes to customer service.